Rules

1. General Provisions

These Rules govern the activities of the Mason-EX platform and establish the terms of service for digital asset exchange. Using the Mason-EX service constitutes full and unconditional acceptance of these Rules and the obligations arising from them.

Mason-EX operates in strict compliance with international standards and regulations on anti-money laundering (AML – Anti-Money Laundering) and customer identification (KYC – Know Your Customer). The service reserves the right to amend these Rules without prior notice to users.

2. AML/KYC Principles

Mason-EX monitors transactions and verifies users in accordance with regulatory requirements. All transactions are analyzed to prevent illegal financial schemes, money laundering, and other unlawful activities. Customer verification is conducted on an individual basis and may include the provision of additional information.

2.1. Data Collection and Storage

The service processes users' personal data in strict compliance with legal requirements and internal regulations. Access to data is limited to authorized employees, and its transfer to third parties is carried out solely on lawful grounds.

2.2. Verification Procedure

Mason-EX conducts user verification to ensure the legality of transactions. The list of required data is determined individually and may be expanded depending on the circumstances. The review period ranges from 1 to 10 days.

For successful verification, the following may be required:

• Photographs of identification documents, selfies with documents;

• Documents and information regarding the source of funds, including bank statements, payment documents, wallet screenshots, and correspondence with senders.

If the delay is on the side of a cryptocurrency exchange, the verification period is not regulated. Refusal to provide the requested documents may result in the inability to process the transaction or a denial of a refund.

3. Prohibited Platforms and High-Risk Transactions

The Mason-EX platform does not work with services and users associated with high-risk platforms, including:

• CommEx, Garantex, Tornado Cash, Hydra, Blender.io, Lazarus Group, Genesis Market, ChipMixer, Shinbad.io;

• Capitalist, Rapira, Cryptomus, NetEx24.net, Bitpapa.

3.1. Risk Categories

We analyze transactions and classify them based on risk levels:

• 0% acceptable risk: Darknet Marketplace, drugs, fraud, terrorism, sanctioned countries.

• Up to 10% risk: Illegal financial transactions, databases of personal data.

• Up to 25% risk: Mixing services, shadow markets, anonymous payment systems.

Transactions with an AML risk score of 70% or higher are blocked. Transactions with a risk score of 50% to 69% may be suspended if unusual activity is detected.

4. Prohibited Transactions

Mason-EX prohibits any transactions related to:

• Trade in weapons, drugs, human trafficking;

• Financing of terrorism;

• Offshore tax evasion schemes;

• Sanctioned individuals and organizations.

5. Sanctions Policy

Mason-EX complies with sanction regimes of international organizations and governments, including the UN, EU, USA, and UK. Individuals subject to sanctions are not allowed to use the service.

The list of prohibited countries (subject to updates):

• Russia, Belarus, North Korea, Iran, Syria, USA, Canada, UK, Ukraine (temporarily occupied territories), and others.

6. Transaction Monitoring

Mason-EX employs automated and manual methods to analyze transactions. If suspicious activity is detected, the platform reserves the right to suspend or cancel the transaction without prior notice to the user.

7. AML Compliance Officer

The service appoints responsible officers to ensure compliance with AML/CTF policies, conduct investigations, and take action in the event of suspicious transactions.

8. Refund Policy

Refunds are possible in cases provided for by the service’s policy. Refunds are made only to the same payment details from which the transaction was initiated, minus commissions and other processing costs. The review period for refund requests is up to 10 business days. If a refund is initiated due to requests from third parties (e.g., exchanges or law enforcement), the processing time is not regulated.

If the User refuses to provide the necessary information, the Service waives all obligations and liability for processing the request and refunding funds to the User.

9. Final Provisions

The user undertakes to provide only truthful information. Mason-EX reserves the right to:

• Conduct additional verification;

• Request additional documents;

• Deny services if the user fails to meet the service’s requirements.

Attempts to circumvent established rules will result in account suspension and possible information transfer to law enforcement authorities.

These Rules are mandatory for all Mason-EX users and may be amended without prior notice.