Rules

MasonEx Anti-Money Laundering (AML) and Counter-Terrorist Financing Policy

• 1. General Provisions

This Policy establishes the procedure for AML screening of cryptocurrency transactions and the risk classification applied by MasonEx when processing funds. Transaction screening is carried out using professional AML analytics systems, such as CoinKYT, GetBlock, WalmApp and others, which enable the origin of funds and the level of risk (Risk Score) to be determined.

• 2. Risk Classification and Risk Score Model

All transactions are classified into three risk levels depending on the origin of the funds:
Very High Risk: Transactions associated with enforcement actions, fraudulent exchanges, terrorist financing or the exploitation of children. If a risk exposure of >0% is detected in any of these categories, the transaction is subject to enhanced review.
High Risk: Transactions associated with illegal markets (Darknet), mixers (including Tornado Cash), scams, hacks and stolen funds. If the risk exposure exceeds >1% in any individual category (risks are not aggregated), the transaction is considered high-risk.
Medium Risk: Transactions that do not contain critical indicators but have acceptable risk thresholds: Gambling (>25–30%), Sanctions (>4–5%), Adult services (>40%), OTC Brokers (>30–40%), High risk exchange (>20–25%). If the values do not exceed the specified thresholds, the transaction is processed under the standard procedure.

• 3. Practical Experience and Simplified Refund (Without KYC)

According to the Service’s statistics, in 99.9% of cases involving the blocking of deposits by our AML department, we process the refund without requiring KYC. The User does not need to complete complicated procedures; it is sufficient to provide a refund address in the support chat. In such cases, refunds are processed within up to 24 hours on business days.

• 4. Enhanced Review and Timeframes (for High and Very High Risk)

If a transaction is classified as critical or requires confirmation of the source of funds:
- The Service suspends processing and requests documents, explanations and proof of source of funds (SoF) from the User.
- The User is given up to 7 business days to provide the requested information.
- If the documents are not provided within this period or do not confirm the lawful origin of the funds, the transaction may be placed on hold for up to 30 business days for an additional compliance review.
- Upon completion of this period, a decision is made either to return the funds to the original sender address or to transfer the information to the competent authorities if there are indications of unlawful activity.

• 5. Refund Terms

- Refunds are generally processed within 1–3 business days after the decision to issue a refund has been made.
- Funds are returned to the original sender address or to a provided refund address.
- When processing a refund, the Service deducts the network fee and 0.5% of the exchange amount.

• 6. Right of the Service to Conduct Reviews

The Service reserves the right to conduct AML screening of any transaction, request additional information, temporarily hold funds during the review and act in accordance with applicable law and internal compliance procedures. Use of the Service constitutes the User’s acceptance of this Policy.

• 7. Updates and Review of the Policy

This Policy may be amended or supplemented in the event of changes to applicable legislation or the Service’s internal regulations.

• 8. Customer Responsibility

Customers must use MasonEx solely for lawful purposes. In the event of a violation of the rules, an account may be blocked and the information may be provided to the relevant authorities.