Rules

User Agreement

1. Terms and Definitions

1.1. MasonEx Service – an internet-based system providing services for the exchange of electronic assets and electronic funds.

1.2. Service Website – mason-ex.com.

1.3. User – any individual who uses the MasonEx Service and accepts the terms of the Agreement.

1.4. Payment System – a software product created by a third party that provides a mechanism for managing funds and/or other obligations, paying for goods and services online, and organizing settlements between its users.

1.5. Electronic Assets – monetary and/or other obligations between the developer of a currency and its user, expressed in digital form.

1.6. Payment/Transaction – a transfer of electronic and/or other currencies from the payer to the recipient.

1.7. Application – an expression of intent by the User to use one of the services offered by MasonEx by filling out an electronic form via the Service Website, under the terms described in this Agreement and specified in the parameters of this Application.

1.8. Source Currency – the electronic asset that the User wishes to sell or exchange.

1.9. Source Account – the wallet number or any other account designation in the Payment System from which the Source Currency was sent by the User.

1.10. Target Currency – the electronic asset that the User receives as a result of selling or exchanging the Source Currency.

1.11. Target Account – the wallet number or any other account designation in the Payment System to which the Target Currency will be sent.

1.12. Currency Reserve – the amount of a certain electronic asset available to MasonEx at the time the Application is created.

1.13. Currency Exchange – the exchange of electronic currency from one Payment System to electronic currency of another Payment System.

1.14. Exchange Rate – the value ratio of two electronic assets during their exchange.

2. Subject of the Agreement

2.1. The subject of this Agreement is the provision of the following services by MasonEx to Users:

• Services for exchanging one electronic currency for another or for money in another form;

• Services for selling electronic assets;

• Services for purchasing electronic assets.

3. Services and How They Are Provided

3.1. Service orders are placed by the User through the Service Website.

3.2. The management of the exchange process for digital and electronic currencies or obtaining information about the transaction status is performed by the User via the interface on the Service Website.

3.3. MasonEx processes Applications in accordance with the operating conditions of the respective Payment Systems.

3.4. MasonEx is not a party to agreements between a Payment System and its Clients and is not responsible for the actions or inactions of such systems.

3.5. MasonEx does not require verification that the sender and recipient of the funds involved in the Transaction are the same individual.

3.6. By using the Service, the User confirms that they lawfully own and manage the funds and digital currency involved in the respective Transaction.

3.7. The User is obliged to independently calculate and pay all taxes required under the tax legislation of their location.

4. Service Fees

4.1. MasonEx's service fees are set by the Service administration and published on the Service Website.

4.2. The Service reserves the right to unilaterally change exchange rates and the amount of fees charged. Information about changes is posted on the Service Website.

4.3. Each Application specifies the exchange rate, the fee amount, and the total amount to be transferred or received.

5. Liability of the Parties

5.1. MasonEx is financially liable to the User in the amount of funds or electronic assets provided by the User for processing the Application.

5.2. MasonEx is not responsible for malfunctions caused by third-party Payment Systems, software, or third parties.

5.3. The User is responsible for the accuracy of the information provided. The Service is not liable for losses caused by errors in the data specified by the User.

6. Refunds

6.1. Refunds are made only if the Application was not completed due to the fault of the Service.

6.2. Refunds are made with the deduction of payment system fees and operational costs.

6.3. Refunds are initiated only after the User contacts MasonEx's support service.

7. Effective Date

7.1. The Agreement comes into effect from the moment the User accepts the public offer, specifically from the moment the Application is submitted.

7.2. The public offer is any information published on the MasonEx Website.

8. Important Notes

• MasonEx reserves the right to make changes to the Agreement unilaterally.

• The Service reserves the right to refuse service without explanation.

• If illegal actions are suspected, the Service reserves the right to suspend operations until the circumstances are clarified.